Hero Degraded Performance and Login Issues

Incident Report for Vivun Inc.

Resolved

Salesforce has resolved the issue.

Posted Jul 21, 2022 - 09:53 PDT

Monitoring

While Salesforce has not officially closed the issues impacting NA147, our metrics suggests that response times are beginning to normalize for orgs in these regions. Vivun is monitoring full resolution of these Salesforce incidents closely.

Posted Jul 21, 2022 - 07:56 PDT

Identified

We have identified the root cause of errors, and are waiting for Salesforce to remediate the issue. Organizations on NA147, CS159 may be impacted
https://status.salesforce.com/incidents/9538
https://status.salesforce.com/incidents/9537

Posted Jul 21, 2022 - 06:48 PDT

Investigating

We are currently investigating the issue.

Posted Jul 21, 2022 - 06:47 PDT

This incident affected: Product-Field Alignment & PreSales Ops (Web Application).