Hero Login Issues

Incident Report for Vivun Inc.

Resolved

This incident has been resolved.

Posted Jul 08, 2022 - 10:41 PDT

Monitoring

A small subset of customer instances are being impacted and we continue to monitor the situation.

Posted Jul 08, 2022 - 08:51 PDT

Update

We have identified the root cause of errors, and are waiting for Salesforce to remediate the issue. We believe the issue is primarily impacting customers in EMEA due to the following Salesforce incident: https://status.salesforce.com/incidents/9420.

Posted Jul 08, 2022 - 05:25 PDT

Investigating

We are currently investigating this issue.

Posted Jul 08, 2022 - 05:22 PDT

This incident affected: Product-Field Alignment & PreSales Ops (Web Application, Salesforce NA111).